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FREQUENTLY ASKED QUESTIONS

14 days before your scheduled stay: Free cancellation, full refund.

7 days before scheduled stay: 50% refund + cleaning fee refunded.

24 Hours before scheduled stay: First night + cleaning fee refunded if multiple nights are booked. If cancelled 24 hours before and the stay is just 1 night, the cleaning fee will be refunded but no refund for the stay.

Within 24 hours of start of stay: No refund.

All INICIO Stays kitchens are always fully equipped with the essentials you will need throughout your stay.

We have a strict no smoking policy within all units. If you are a smoker you must smoke outside the home, at least 10 feet away from the entrance of the home and ensure that smoke does not enter the home. All cigarette trash must be discarded appropriately. Anyone in violation of these terms will is subject to a $300 smoking fee.